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What Is Not Covered by This Warranty?
• The warranty does not cover a Battery reaching its normal end of life, which
may occur prior to the warranty periods stated above. Depending on the
application, a Battery can reach its normal end of life before the end of the
Applicable Warranty Period. A Battery can deliver only a fixed number of usable
amp-hours over its lifetime and is considered to have reached its normal end of
life if the application uses up all of these amp-hours, regardless of the time
the Battery has been in service. Therefore, Manufacturer reserves the right to
deny a warranty claim if it determines the Battery to be at its normal end of
life, even if the claim is filed within the Applicable Warranty Period.
• This warranty is non-transferable and does not cover used, pre-owned and/or
ODYSSEY® or NORTHSTAR® battery branded products purchased through unauthorized
Internet channels (for example: auction sites and unauthorized mass e-commerce
sellers/resellers).
•
Where multiple batteries are part of a vehicle electrical system, the maximum
number of batteries allowed under warranty is the total number of the batteries
in the electrical system. For example: if a vehicle has (4) batteries in the
electrical system, only (4) batteries will be considered for warranty during the
warranty period.
• Manufacturer has no obligation under the limited warranty as set forth above
in the event the Battery is damaged or destroyed as a result of one or more of
the following:
• Willful abuse, misuse, physical damage, neglect or if the top
decorative cover has been removed.
• Natural forces such as wind, lightning, hail; damage due to fire, collision,
explosion, vandalism, theft, penetration or opening of the Battery case in any
manner.
• Overcharging, undercharging, charging or installing in reverse polarity.
• Improper maintenance to include not properly torquing battery connections, or
battery hold-downs resulting in failure to keep the battery secured in the
application.
• Allowing the Battery to be deeply discharged via parasitic load from prolonged
storage while in transit to the end customer (before warranty start date) or
during in service operations. Prolonged storage (>14 days) of vehicles with fuel
injection computers, alarms, GPS and other electrical devices that require
continuous battery power to support active memories; this power drain must be
offset with a maintenance-float charger, periodic charging or disconnecting the
Battery to prevent irreversible damage to the Battery plates. Mishandling of the
Battery such as but not limited to using the terminals for lifting or carrying
the Battery.
• Trickle chargers that do not have a regulated trickle charge voltage between
13.5V and 13.8V (no lower than 13.5V and no higher than 13.8V) will cause early
failure of the Battery. Use of such chargers with the Battery will also void the
Battery’s warranty. For applications where an alternator is present, the
alternator must deliver between 14.0V and 14.7V when measured at the Battery’s
terminals. Consult the manufacturer’s Battery technical manual or owner’s manual
for any necessary temperature compensation. Alternators that do not have a
regulated charge between 14.0V and 14.7V (no lower than 14.0V and no higher than
14.7V) will cause early failure of the Battery. Use of such alternators with the
Battery will also void the Battery’s warranty. Failure to properly install the
Battery without the metal jacket for high temperature applications for non
BCI/DIN/JIS sizes.
• Repair or attempted repair of the Battery by anyone other than an authorized
Manufacturer’s representative shall void this warranty.
• Normal or accelerated deterioration in the electrical qualities due to
operating or application conditions.
• If the Battery is used for an application that requires higher cranking power
or a greater reserve rating than the Battery is designed to deliver, or the
Battery capacity is less than the Battery capacity specified by the vehicle
manufacturer, or the Battery is otherwise used in applications for which it was
not designed.
• A Battery with an open circuit voltage (OCV) of equal to or less than 10.5V
will be deemed as over discharged and void warranty due to misuse and/or
neglect.
• Battery failures related to vehicle electrical system issues resulting in
field campaigns related to battery inter-connects or other battery pack
power/grounding cabling, are not warrantable.
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