Do you really offer FREE SHIPPING ON ALL ORDERS?
- We are now offering free shipping via UPS ground on all orders within the continental USA.
However, a $7.50 handling fee will apply to all orders. Fluids & Hazardous
materials will incur an additional $1.00 per bottle to ship. This small fee
is for the additional handling required to ship fluids and ensure that you
receive your parts undamaged. For all Hawaii, Alaska, Puerto Rico or
countries outside of the continental USA, there will be different shipping
charges depending on the method of shipment chosen. Hawaii, Alaska, and
Puerto Rico customers will have the option of shipping with UPS Ground, 2nd
Day Air, Next Day Air or USPS priority mail. All other locations will have
the option of shipping with UPS express (2-3 business days) or UPS expedited
(3-5 business days)
Note: Some countries are not supported with UPS expedited, in this event,
only UPS express will be shown under delivery options.
Can I make international orders online?
- Absolutely! Our online shopping cart allows us to ship to any country
accepted by UPS. In addition, we have passed on our savings to our
international customers. Canada customers will now see 20% off published UPS
rates on all Air shipping methods and all other countries outside the
continental USA will see 30% off published UPS rates on all Air shipping
methods (discounts have already been applied by our shopping cart, there is
no need to enter any codes to apply for this discount).
Does Extreme PSI Price Match?
- Yes we do (major websites or companies only). We will NOT MATCH EBAY
PRICING!
So why should I buy from Extreme PSI?
- We offer very competitive prices and will price match any major company!
All of our products we carry are generally IN STOCK and ready to be shipped
within the same day (no later than 3PM EST). In addition, all parts ordered
through Extreme PSI carry FULL MANUFACTURER WARRANTY!
Is it safe to enter in my Credit Card number when
placing an order?
- Absolutely! Unlike many other shopping carts, ours is secure and
encrypted! That means you are 100% Fraud Protected!
My shipping and billing address are different, can
you ship to the shipping alternative address?
- At this time, we are currently only shipping to billing addresses. If
you are a return customer, and need to ship to another address, please give
us a call and we will make arrangements.
I recently placed an order, how can I track
it?Does Extreme PSI have a showroom or a shop to work
on cars or is it all internet based?
- Feel free to come and visit our shop! We have a full show room area
filled with goodies and are ready to help you with any questions you may
have. Unfortunately, we are not doing any types of install at the moment but
are looking forward to offering these services in the near future.
What types of payment do you accept?
- We accept all major credit cards, paypal, and money order/cashiers
check.
I have an unused item I purchased, can I return it
without being charged a restocking fee?
- All Non-defective Returns are subject to
inspection and will be charged a 20% Restocking Fee upon approval.
So what can't I return?
- Absolutely no refunds on turbo kits,
intercoolers, wheels, exhaust systems, down pipes, brake kits, coil over
kits, special orders, electronic or any used items!
I'm trying to place an order online but it keeps on
giving me giving me credit card error, what should I do?
- Almost 99% of the time, the error may be due to billing address not
matching to the credit card number, insufficient funds, or your daily
spending limit. Please contact your credit card company to get this
resolved. If this is a problem on our end, please feel free to contact us so
we can have it resolved.
I hate ordering online, can I call in to place an
order?
- You sure can! Please give us a call during our business hours from
Monday - Thursday between 10:00am - 7pm, Friday between 10:00am - 6:00pm and Saturday between
11:00pm - 4pm EST
@ 1800-PSI-4502 or (215)244-4295
I am an international customer, how can I contact you
via phone?
- Feel free to call us during our business ours at 001-215-244-4295
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